Service Model:
A Mature Delivery model
Bells's mature delivery model is backed by years of experience in
delivering software solutions in a global environment. Developed with the
customer in sight, the model focuses on delivering cost efficiency,
quality and superior service to our customers through well-defined project
plans, clear communication channels and proactive reviews.
We offer clients either an
offshore or onsite delivery model or a combination approach that
incorporates the best of both, to support the development of client
solutions. The company's success with its "Virtual Extension" business
model has played a definitive role in helping customers decide to partner
with Bells. The company's refined software development methodologies
deliver value to the clients at every stage.
Offshore Development Center & Incubation:
Bells
can setup an offshore development center for the client in its existing
facility at Bangalore. Initial staffing of the team will be from engineers
from Bells. But the team will work like a
separate logical entity. Client can depute a manager to be a part of the
team (if desired). The office space and facilities can be provided to the
manager at Bells. At the end of an agreed
period the center can be transferred to the client (to operate in same
location or shifted to the new place). Bells
employees will also be transferred to the client (subject to Client making
an offer to employees and employees accepting the offer).
|
Bells - Model |
Business Models |
Location |
Commercials |
Resources |
Management |
|
1 |
Onsite
Bells places engineers at client location short/long term |
At Client location |
Standard Time & Material Method |
Select from existing pool of resources
using standardized tests / Interviews |
Project management by Client; Career /
Personnel by Bells |
|
2 |
Offshore Turnkey
Bells takes on full responsibility for a project from design to
implementation |
At Bells in India |
Phased billing based on deliverables Bonus
/ Penalty for Early / delayed delivery |
Resources allocation is made by Bells |
Responsibility of Bells |
|
3 |
Offshore Development Center (ODC)
Bells sets up a center for the client in India where engineers
dedicated to the client will be assigned |
ODC in India |
Core Team + Variable based on need. Billing
by units of work is possible too. |
Select from existing pool or hire using
standard tests & interviews |
Bells and /
or Client's |
|
4 |
Incubation
Same as ODC but client has the option to
buy the ODC after a specified period of time |
ODC in India |
Core Team + Variable based on need. Billing
by units of work is possible too. |
Select from existing pool or hire using
standard tests & interviews |
Bells and
/or client |
Bells
experience in Offshore Development setup
Bells management has an extensive
experience in setting up support centers and transitioning product support
from US/UK to India in their previous assignments. Bells has carried out
continued development in project as well as ODC model to the clients.
Following table lists some of these assignments
| Sl No |
Project |
Technologies |
Team
Size (Upto) |
Project Duration |
Client |
| 1 |
Offshore
Support for RTOS
(involves interactions with client’s end users) |
• RTOS
(Real Time Operating System layer over NT/2000)
• applications on RTOS
• NT/2000 system services
• HK TCP/IP
• VC++
• X86 Assembly Language |
1 Team Lead
and 2 engineers |
3 years |
US Client |
| 2 |
Onsite
support for GroupWise gateways |
• MS Exchange
gateway
• Lotus Notes gateway
• Async gateway |
1 Team Lead
and 4 engineers |
2.5 years |
Indian Client |
| 3 |
Offshore
Development Center |
• Activex
Controls
• NT/WIN CE |
1 Team Lead
and 6 engineers |
3 years |
Italian Client |
| 4 |
Offshore
Development Center |
•
Compressor/Engine Diagnostic System
• QNX (RTOS) |
1 Team Lead
and two engineers |
1 year |
US Client
|
| 5 |
Offshore
Development center |
• Real Video
data file transfer, Asset Management |
1 Team Lead
and 2 engineers |
2 years |
US Client |
| 6 |
Project
|
• Integration
of Bug tracking & support system |
1 team lead
and 6 engineers |
6 Months |
Multinational
in India |
| 7 |
Offshore
Development |
• Data
Acquisition using GSM technology |
2 Engineers |
1.5 years |
UK Client |
| 8 |
Project |
• Driver for
Win CE devices & PLC’s |
3 Engineers |
1.5 years |
UK Client |
Client Benefit:
Flexible cost structure and scalability
Offshore resources and costs are
decided on a project-to-project basis and are dictated by the project
requirements. This highly scalable model allows Bells to be part of the
client organizations helping them grow and offering them total security.
Optimized costs
Offshore software development offers tremendous cost savings, in some
cases up to 30 - 50% on your software services budgets
Critical client resources can focus on strategic issues
The client IT staff can focus their efforts on more critical issues and
generate more value while outsourcing the execution of these requirements
The assurance of projects being in experienced hands
Bells's history of consistently
successful software projects assures quality technical resources, domain
knowledge and proven methodologies for outsourcing requirements
